Search the 4 jobs at Darktrace

As a Deal Desk Analyst, you will support the Sales organization by advising on deal structure, contracting, and margin analysis. You will manage non-standard deal requests, review contracts for revenue recognition compliance, and drive adoption of pricing policy changes while collaborating with cross-functional teams.

The Customer Success Manager will manage a portfolio of SMB accounts, ensuring onboarding, developing relationships, providing customer training, and advocating for customer needs. The CSM will also monitor customer health metrics, engage in proactive support, and track performance KPIs to enhance customer satisfaction and retention.

The role involves engaging with new prospective customers to identify business opportunities, qualifying leads, articulating the value of the company's cybersecurity solutions, and maintaining relationships to support business growth. Inside sales representatives will be expected to meet targets and collaborate with marketing and sales teams.

The Sales Development Representative will identify and engage with prospective customers, develop relationships, qualify new business opportunities, and articulate Darktrace's value proposition regarding information security solutions. Responsibilities include achieving KPIs, coordinating with marketing and sales, and setting meetings with customers.