Jobs at Datacom

Senior D365 Supply Chain Management Functional Consultant leading workshops, solution design, configuration, integrations, data migration, testing, training, cutover, and hypercare. The role covers procurement, product information, inventory, warehousing, manufacturing, planning, distribution, costing, traceability, and stakeholder management across distributed Australia and New Zealand teams on a predominantly remote contract.

Provides onsite desktop and end-user support, including ticket triage, hardware and software troubleshooting, identity and access requests, device provisioning, mobility support, asset management, warranty coordination, and technical documentation. Ensures service-level agreement compliance while delivering clear customer communication and maintaining accurate resolution records.

Manages and supports customer enterprise mobility environments, including Intune, Workspace ONE, MobiControl, Apple Business Manager, iOS, Android, Chrome OS, and related systems. Responsibilities include monitoring, incident resolution, system changes, documentation, reporting, governance, technical leadership, solution design, project delivery, customer communication, and staff training. The role also contributes to pre-sales, process improvements, risk management, and deployment or refresh projects while following ITIL and organizational delivery methodologies.

Designs and delivers end-to-end Microsoft Dynamics 365 Finance and Supply Chain Management solutions for enterprise customers. Leads discovery, presales workshops, solution architecture, bids, proposals, estimates, Statements of Work and architecture assurance. Advises on finance, procurement, warehousing, manufacturing, integrations, data, security, reporting and implementation roadmaps. Partners with sales, consultants, developers and project teams while mentoring others and contributing to practice growth.

Design, implement, and optimize CyberArk Endpoint Privilege Manager solutions for enterprise clients. Assess endpoint privilege models, configure application control and privilege elevation policies, translate requirements into secure designs, create technical documentation, and support stakeholder engagement, knowledge transfer, and operational uplift.

Designs, implements, and improves Delinea PAM solutions for enterprise clients. Responsibilities include leading requirements workshops, configuring credential vaulting and session monitoring, implementing password rotation and governance controls, integrating PAM with Active Directory, Entra ID, LDAP, SIEM, and identity platforms, and producing technical documentation. The consultant also supports PAM assessments, remediation, maturity uplift, project delivery, and customer knowledge transfer.

Serve as a technical escalation point within the Microsoft 365 Centre of Excellence, delivering and improving modern workplace services. Manage Microsoft 365 collaboration, communication, security, identity, and access solutions, including Exchange Online, Teams, SharePoint, OneDrive, and Azure AD. Guide customers on adoption and productivity outcomes while providing hands-on engineering expertise across authentication, email security, conferencing, and collaboration platforms.

Design, build, implement, and support Microsoft 365 solutions using SharePoint, Power Platform, Teams, OneDrive, and Purview. Translate customer requirements into practical solutions, deliver workshops and demonstrations, produce technical documentation, support information governance and migrations, resolve service issues, and contribute to Copilot and AI adoption. The role also supports project delivery, estimates, presales, governance, training, and customer capability development.

Manage daily operations within a managed IT service management practice, ensuring adherence to ITIL processes, driving continuous improvement, supporting cross-team flexibility, managing stakeholder relationships, and producing operational reports. The role requires broad experience across change, incident, problem, release, configuration, and capacity management, along with strong customer satisfaction, process management, communication, and analytical skills. Participation in major incident management and an on-call roster may be required.

Lead the design and delivery of Microsoft Dynamics 365 Supply Chain Management solutions across procurement, inventory, warehousing, manufacturing, planning, distribution, costing, and traceability. Facilitate workshops, configure solutions, manage requirements and integrations, support migration and testing, resolve defects, deliver training, and oversee cutover, go-live, and hypercare. Build stakeholder relationships and collaborate with architects, technical teams, and distributed delivery teams across Australia and New Zealand.

The Senior Solution Specialist for M365 will design, build, and support Microsoft 365 solutions, lead migration projects, and provide technical guidance to customers. Responsibilities include facilitating workshops, developing documentation, and ensuring best practices in M365 environments.

Designs, implements, documents, and supports complex middleware platforms for enterprise customers. Responsibilities include solution and detailed design, strategic planning, customer consulting, project delivery, technical advice, sales proposal support, and stakeholder coordination. The role may lead defined projects and mentor team members while working across Oracle middleware, DevOps automation, integration, web server, database, security, and enterprise application technologies.

Designs and maintains enterprise endpoint environments and desktop standard operating environments. Provides architectural guidance, escalation support, mentoring, customer consulting, and continuous improvement across endpoint management, Windows deployment, security, VDI, cloud, and hybrid infrastructure. The role requires strong stakeholder, communication, planning, budget, and vendor-management skills, along with eligibility for Australian Government Baseline clearance.

Leads client-facing delivery of large-scale data platforms and business intelligence solutions. Responsibilities include requirements workshops, data architecture, platform design, data modeling, AI-enabled migrations, performance optimization, Power BI self-service solutions, technical documentation, training, and stakeholder engagement. The role requires advanced experience with Snowflake or Databricks, cloud platforms, Python, SQL, Power BI, DevOps, CI/CD, and enterprise data warehouse implementations.

Lead client implementations of Atlassian solutions, including Jira Service Management, Jira, Confluence, Atlassian Guard, Rovo, and Bitbucket. Responsibilities include requirements gathering, solution design, configuration, workflow automation, integrations, security auditing, dashboards, workshops, stakeholder engagement, post-implementation support, and optimization. The role requires strong Atlassian Cloud migration and JSM expertise, ITSM and ITIL knowledge, certification or progress toward certification, and regular onsite attendance in Sydney.

Provides strategic technology leadership and executive advisory to enterprise clients. Reviews solution engagements, develops fit-for-purpose technology concepts and designs, owns multi-year technology roadmaps and end-of-life strategies, and advises CIOs and senior technology leaders. The role requires broad expertise across infrastructure, cloud, security, business applications, and enterprise architecture, along with mentoring and talent development responsibilities.

Lead presales and delivery of complex infrastructure, networking and security solutions. Define architecture standards, produce HLD/SOR/SOW documentation, support RFP/RFQ responses, cost and price managed services, mentor solution architects, and drive cloud/hybrid Azure and Microsoft 365 designs aligned to Datacom frameworks.

Lead AI development projects, focusing on generative AI solutions and cloud-native engineering. Collaborate with teams to deliver innovative software solutions.

As a Senior Mobility Analyst, you will manage EMM systems, lead technical support, and ensure exceptional customer experience while troubleshooting and improving system efficiency.

Manage, maintain, and improve enterprise endpoint environments using Intune and MECM. Perform upgrades, OS image maintenance, scripting automation, large-scale deployments, and customer-facing support while following ITIL processes and documenting designs and runbooks.