Jobs at Datacom

Designs, implements, documents, and supports complex middleware platforms for enterprise customers. Responsibilities include solution and detailed design, strategic planning, customer consulting, project delivery, technical advice, sales proposal support, and stakeholder coordination. The role may lead defined projects and mentor team members while working across Oracle middleware, DevOps automation, integration, web server, database, security, and enterprise application technologies.

Designs and maintains enterprise endpoint environments and desktop standard operating environments. Provides architectural guidance, escalation support, mentoring, customer consulting, and continuous improvement across endpoint management, Windows deployment, security, VDI, cloud, and hybrid infrastructure. The role requires strong stakeholder, communication, planning, budget, and vendor-management skills, along with eligibility for Australian Government Baseline clearance.

Leads client-facing delivery of large-scale data platforms and business intelligence solutions. Responsibilities include requirements workshops, data architecture, platform design, data modeling, AI-enabled migrations, performance optimization, Power BI self-service solutions, technical documentation, training, and stakeholder engagement. The role requires advanced experience with Snowflake or Databricks, cloud platforms, Python, SQL, Power BI, DevOps, CI/CD, and enterprise data warehouse implementations.

Leads customer technology adoption by developing adoption strategies, enablement programs, training, communications, success plans, and measurable value-realization outcomes. Partners with sales, delivery, product, and vendor teams to improve technology utilization, workflow effectiveness, customer engagement, and lifecycle growth. Translates technical capabilities into business value, reports adoption insights, and supports customers using Cisco solutions.

Receive, unload, inspect, sort, store, and distribute equipment in a warehouse environment. Maintain inventory records, support physical stock counts, coordinate repairs, and assist with imaging and asset tagging of devices. The role requires strong organization, communication, adaptability, safety awareness, and the ability to handle heavy objects. Previous warehouse experience is not required, though a forklift license and warehouse background are advantageous.

Lead client implementations of Atlassian solutions, including Jira Service Management, Jira, Confluence, Atlassian Guard, Rovo, and Bitbucket. Responsibilities include requirements gathering, solution design, configuration, workflow automation, integrations, security auditing, dashboards, workshops, stakeholder engagement, post-implementation support, and optimization. The role requires strong Atlassian Cloud migration and JSM expertise, ITSM and ITIL knowledge, certification or progress toward certification, and regular onsite attendance in Sydney.

Provides strategic technology leadership and executive advisory to enterprise clients. Reviews solution engagements, develops fit-for-purpose technology concepts and designs, owns multi-year technology roadmaps and end-of-life strategies, and advises CIOs and senior technology leaders. The role requires broad expertise across infrastructure, cloud, security, business applications, and enterprise architecture, along with mentoring and talent development responsibilities.

Lead analysis, design, implementation and support of enterprise ERP/application systems. Provide technical leadership, resolve complex issues, monitor platform performance, produce documentation, ensure security/governance compliance, collaborate with stakeholders, and mentor engineering staff to deliver business outcomes.

Provide 2nd/3rd level application support across multiple clients, manage incidents and problems to SLA, coordinate with internal teams and vendors, participate in on-call 24/7 roster, support service transitions, contribute to projects, and improve operational processes and documentation.

Lead presales and delivery of complex infrastructure, networking and security solutions. Define architecture standards, produce HLD/SOR/SOW documentation, support RFP/RFQ responses, cost and price managed services, mentor solution architects, and drive cloud/hybrid Azure and Microsoft 365 designs aligned to Datacom frameworks.

Lead AI development projects, focusing on generative AI solutions and cloud-native engineering. Collaborate with teams to deliver innovative software solutions.

The Senior Solution Specialist for M365 will design, build, and support Microsoft 365 solutions, lead migration projects, and provide technical guidance to customers. Responsibilities include facilitating workshops, developing documentation, and ensuring best practices in M365 environments.

As a Senior Mobility Analyst, you will manage EMM systems, lead technical support, and ensure exceptional customer experience while troubleshooting and improving system efficiency.

Manage, maintain, and improve enterprise endpoint environments using Intune and MECM. Perform upgrades, OS image maintenance, scripting automation, large-scale deployments, and customer-facing support while following ITIL processes and documenting designs and runbooks.

Provide end-user IT support across the Sydney area including hardware break/fix, software deployment, remote support, device setup, ITSM ticketing, SLA-driven updates, and process improvements following ITIL practices.

Senior Microsoft 365 Specialist acts as the technical escalation point for the Microsoft 365 Centre of Excellence, delivering modern workplace services and driving adoption. Responsibilities include enabling productivity across data, files, communications, collaboration, security, and identity; supporting Exchange Online, Teams, SharePoint, OneDrive, Azure AD identity and authentication; and integrating conferencing and email security solutions.