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As a Senior Premier Support Engineer, you will assist customers with technical issues related to Datadog, develop strong relationships with clients, troubleshoot complex problems, and mentor junior team members. You'll engage in various support channels and participate in health check meetings, leveraging your expertise in Datadog’s products and integrations.
The Incident and Escalation Manager will enhance customer experience during incidents by managing responses, prioritizing issues, and implementing proactive monitoring. Responsibilities include driving incident resolutions, overseeing communications during incidents, collaborating with stakeholders, documenting processes, and mentoring team members.
As a Principal Sales Engineer at Datadog, you will leverage your technical expertise to support sales through product demonstrations, strategy formulation, and customer engagements, ensuring understanding of observability solutions. You will collaborate with sales teams and mentor throughout the sales cycle, contributing insights on market trends and competitive landscape to enhance the sales strategy.
The Strategic Account Executive role involves targeting and closing new business with Datadog's largest customers, understanding their operational challenges in a cloud environment, and delivering tailored solutions. Responsibilities include maintaining relationships, negotiating business terms, forecasting, and expanding customer engagement within assigned territories.
As a Commercial Account Executive at Datadog, you will focus on acquiring net-new customers in small to midsize markets, manage the sales cycle, and collaborate with internal teams. The role emphasizes creativity, continuous learning, and operating in a technical environment. Datadog values diversity and encourages passionate individuals to apply, offering career growth opportunities and a supportive culture.