Jobs at Datadog

Prospect and close enterprise sales opportunities with higher education organizations across a national territory. The role owns territory relationship maps, develops customer business expertise, negotiates pricing and value, expands existing accounts, builds pipeline, identifies opportunity drivers, manages customer expectations, and maintains accurate forecasts. Regular travel to client sites is required. Candidates should have 5+ years of closing experience, success with $800K+ sales targets and $50K+ average deals, and experience selling SaaS, IT infrastructure, or similar technology to state, local, and education organizations.

Supports day-to-day Sydney office operations by welcoming visitors, assisting employees, maintaining supplies and inventory, coordinating vendors, managing service tickets, conducting floor walkthroughs, supporting safety protocols, organizing events, and assisting with office moves, build-outs, and openings. The role requires strong organization, communication, multitasking, problem-solving, spreadsheet, and relationship-management skills in a fast-paced, rapidly growing environment.

Provide high-level administrative and executive support for multiple leaders across APJ. Manage calendars, meetings, inboxes, expenses, travel, confidential documents, translation services, leadership meetings, action items, and business events. Support quarterly all-hands calls, sales reviews, onboarding, office functions, and executive support team projects while maintaining confidentiality, organization, and effective communication in a fast-paced hybrid environment.

Own and grow Datadog’s strategic cloud security channel partnerships across APAC. Responsibilities include recruiting and onboarding partners, driving partner-sourced revenue, enabling joint selling, negotiating agreements, coordinating technical and marketing launches, conducting business reviews, and developing partner-led solutions. The role requires quota-carrying cybersecurity or cloud security SaaS experience, familiarity with cloud hyperscalers, strong technical communication skills, and 30–40% travel.

As a Customer Success Associate, you will manage customer relationships, ensure successful product adoption, and identify growth opportunities for a high volume of accounts.

Investigate complex customer escalations involving Real User Monitoring, sessions, telemetry gaps, SDK behavior, tagging, sampling, and performance metrics. Lead technical calls, reproduce customer environments, troubleshoot logs and runtime behavior, mentor support engineers, conduct enablement sessions, and collaborate with Product and Engineering to improve Datadog’s platform, tooling, documentation, and roadmap.

Own and grow a territory selling Datadog to State, Local, and Education organizations. Prospect, build pipeline, manage relationships, negotiate pricing and terms, and close enterprise deals while ensuring forecasting accuracy and expanding account penetration. Role involves regular travel to client sites.

As an Account Executive, manage the full sales cycle to acquire new customers, primarily through outbound efforts, while collaborating with internal teams.

Lead and resolve billing, usage metering, and cloud cost escalations by diagnosing metering discrepancies, usage spikes, billing anomalies, and quota enforcement. Collaborate with Product, Engineering, and Finance to escalate bugs and improve visibility; create tooling, playbooks, and training to enable global teams; communicate cost impact to stakeholders and surface customer feedback to influence product roadmap.

Prospect and qualify leads through outbound outreach (cold calling and emailing), schedule discovery meetings, develop acquisition strategies, collaborate cross-functionally, and follow established sales methodology to support Datadog's cloud and observability sales growth.