Jobs at Datadog

As a Customer Success Associate, you will manage customer relationships, ensure successful product adoption, and identify growth opportunities for a high volume of accounts.

Own and grow a territory selling Datadog to State, Local, and Education organizations. Prospect, build pipeline, manage relationships, negotiate pricing and terms, and close enterprise deals while ensuring forecasting accuracy and expanding account penetration. Role involves regular travel to client sites.

The Partner Solutions Architect supports technical initiatives with partners, manages onboarding, training, and drives solutions to enhance partner success and adoption of Datadog features.

As a Technical Support Engineer 2, you will engage with customers to resolve technical issues, educate them on the platform, and participate in product feedback discussions while specializing in specific Datadog products.

The Technical Support Engineer 1 will engage with customers to resolve technical issues, educate clients about Datadog's platform, and participate in product development discussions based on client feedback.

Lead APAC partner onboarding, activation, and enablement programs. Deliver trainings, certifications, workshops, and webinars; adapt global content regionally; track readiness and activation metrics; partner with Partner Sales Managers to activate high-potential partners; gather feedback and iterate programs; travel across APAC to deliver events.

As an Account Executive, manage the full sales cycle to acquire new customers, primarily through outbound efforts, while collaborating with internal teams.

Prospect and qualify leads through outbound outreach (cold calling and emailing), schedule discovery meetings, develop acquisition strategies, collaborate cross-functionally, and follow established sales methodology to support Datadog's cloud and observability sales growth.

Lead complex technical escalations for Datadog Service Management, investigate alerting and integration issues, run office hours, mentor global support, build playbooks and tooling, and liaise with Engineering and Product to improve platform reliability and customer experience.

Lead and mentor Technical Escalation Engineers, ensuring project success and enhancing customer experience. Collaborate with leadership to implement operational improvements and drive cross-functional alignment. Focus on strategy, coaching, and refining escalation workflows.