Teams at Datadog

Lead and mentor Technical Escalation Engineers, ensuring project success and enhancing customer experience. Collaborate with leadership to implement operational improvements and drive cross-functional alignment. Focus on strategy, coaching, and refining escalation workflows.

The Customer Success Manager will build relationships with customers, manage product adoption, drive upselling, and ensure customers maximize usage of Datadog's solutions.

As a Customer Success Associate, you will manage customer relationships, ensure successful product adoption, and identify growth opportunities for a high volume of accounts.