Jobs at Dialpad

The Account Executive will manage the full sales process, build strategic campaigns, close complex deals, and collaborate with internal teams to convert leads into clients.

Lead APAC Customer Success, Support, and Professional Services to ensure successful enterprise deployments, adoption, retention, and expansion. Drive regional strategy, cross-functional alignment with Sales/Product/Engineering, oversee PS delivery and escalations, own executive customer advocacy, revenue growth, and KPI tracking (CSAT, NRR, PS utilization).

Manage and grow a portfolio of existing Dialpad customers by developing account plans, generating pipeline, and executing expansion strategies. Serve as a trusted advisor, hit quarterly revenue targets, collaborate with cross-functional teams, and ensure customers realize ongoing value from Dialpad products.

Lead post-sales activities for enterprise Dialpad customers: drive adoption, training, business reviews, escalation management, and cross-functional coordination to ensure retention, growth, and measurable value realization.