Teams at Dialpad

The Account Executive will manage the full sales process, build strategic campaigns, close complex deals, and collaborate with internal teams to convert leads into clients.

The role focuses on accelerating AI platform adoption within customer accounts, translating business challenges into AI-driven solutions, and collaborating with sales and product teams.

Lead APAC Customer Success, Support, and Professional Services to ensure successful enterprise deployments, adoption, retention, and expansion. Drive regional strategy, cross-functional alignment with Sales/Product/Engineering, oversee PS delivery and escalations, own executive customer advocacy, revenue growth, and KPI tracking (CSAT, NRR, PS utilization).