Jobs at Diligent

Drive revenue growth by prospecting, managing a complex enterprise pipeline, and closing deals. Build deep customer relationships, develop account plans and business cases, coordinate internal stakeholders, provide product feedback, and accurately forecast in Salesforce. Use solutions-selling and enterprise sales methodologies to upsell and expand adoption of the Diligent One Platform.

The Client Success Advisor facilitates client engagement, drives adoption of the GRC platform, manages accounts, and collaborates with teams to enhance customer outcomes across Australia and New Zealand.

Lead enterprise account growth and new business in a SaaS GRC environment. Manage full sales cycle, build executive relationships, create account plans, forecast in SFDC, and collaborate cross-functionally to drive upsells and bookings.

Manage a portfolio of B2B accounts to drive retention, adoption, upsell and NPS. Lead renewals, coordinate onboarding and training, act as customer advocate across teams, run business reviews, and support senior stakeholder engagement to ensure long-term satisfaction.

The Customer Success Manager oversees account management, ensures client satisfaction through relationship-building, manages renewals, and collaborates with internal teams for optimal product usage.

As an Account Executive at Diligent, you'll drive revenue growth, deepen customer relationships, manage sales cycles, and lead account planning while understanding customer needs and industry trends.

Generate and qualify inbound leads using CRM (Salesforce), email, phone and social outreach. Book meetings for account executives, log activity, and meet KPI/targets while representing Diligent and learning product value propositions.

As an Account Executive, you will drive revenue growth, manage accounts, and deepen customer engagement through solutions selling and strategic account planning.

Execute localized B2B digital campaigns across APAC (paid social/search, email, web), partner with field teams for regional activations, build campaigns in marketing automation and CRM, monitor and optimize performance, support event promotion, and ensure compliance with APAC data privacy rules.

Partner with Sales to support pre-sales for Diligent's GRC SaaS, delivering tailored demos, designing solution architectures, engaging senior audit/risk/compliance stakeholders, and translating domain challenges into commercial solutions while providing product feedback and thought leadership.

Responsible for outbound prospecting and pipeline generation using lead-generation tools and CRM. Qualify decision-makers, book meetings for account executives, meet KPIs, and act as a brand ambassador for Diligent's GRC SaaS products.