Teams at efm Logistics

The Site Operations Manager leads site operations at a warehouse, focusing on safety, financial performance, KPIs, team development, and customer relationships while promoting continuous improvement.

The Senior Business Development Manager will drive new business opportunities in logistics, develop sales strategies, manage client relationships, and oversee the sales process from pitching to contract negotiation.

Ensure high-quality customer service by performing quality validations, investigating and resolving complex issues, running root cause analysis, driving continuous improvement, managing escalations, conducting quality checks, maintaining ISO governance, and ensuring accurate Salesforce data entry to improve customer satisfaction and NPS.