Teams at Elsevier

Manage post-sales customer relationships across Solutions and Research Sales portfolios. Onboard, enable, and drive adoption of Elsevier solutions to maximize retention, renewals, upsell/cross-sell, and customer satisfaction. Deliver training, demonstrate ROI, coordinate with sales and technical teams, and share insights across the organization.

Manage and grow a portfolio of scientific databases and solutions in ANZ through consultative solution selling, account planning, renewals, upsell/cross-sell, stakeholder engagement, and collaboration with pre/post-sales teams to meet revenue targets.