Jobs at EML Group

Lead and deliver strategic technology projects from planning to execution, using Agile and hybrid methodologies. Manage stakeholders, resources, timelines, risks, governance, and continuous improvement to ensure solutions meet business objectives and quality standards.

Provide administrative support to claims teams by coordinating claim activities, booking medical appointments, organising travel, investigations and interpreter services, liaising with providers for clinical notes and reports, maintaining accurate claim records, and preparing professional documentation and correspondence.

Manage employer relationships for workers compensation/personal injury portfolios, drive retention and business growth, implement client service plans, coordinate training and technical support, support claims operations and performance improvements, prepare executive reviews/tenders, and drive continuous improvement. Occasional interstate travel required.

Provide personalised face-to-face workers compensation case management across Greater Sydney, including community and worksite visits, stakeholder advice, on-the-spot treatment approvals, and coordination to achieve safe, sustainable return-to-work outcomes.

Handle inbound and outbound calls and claims administration to support injured workers' return-to-work. Manage case progression, collaborate with injury management specialists, maintain accurate records, and respond to enquiries within EML guidelines.

Use open-source intelligence tools to screen and gather public data for workers' compensation and personal injury claims, analyse findings, produce clear reports with recommendations, ensure accuracy and compliance with claim certifications and SIRA standards, liaise with stakeholders, and manage related administrative tasks.

Manage a portfolio of workers compensation claims, liaising with injured workers and their employers to assist in their return to work journey. Develop strategic plans in collaboration with specialists, ensuring a supportive and effective resolution process.

Manage superannuation and life insurance claims including TPD, IP, terminal illness and death benefits. Ensure legislative and fund-rule compliance, communicate compassionately with members and beneficiaries, collaborate with internal teams, and implement claims management strategies to achieve optimal member outcomes.

The Legal Specialist manages litigation for workers' compensation claims, providing legal advice and compliance guidance while ensuring performance targets are met.

The Mobile Case Manager will provide face-to-face claims management and support workers in their return-to-work journey, ensuring compliance with NSW legislation.

The Technical Specialist provides guidance and training related to the SRC Act, supports case management, and optimizes recovery outcomes for employees.

Provide early, personalised face-to-face workers' compensation case management across specified Sydney regions. Conduct approximately eight community or site visits weekly, liaise with employers, providers and return-to-work specialists, deliver recovery and return-to-work plans, and support stakeholders to achieve optimal outcomes. Role requires regular regional travel and stakeholder consultation.

The Case Manager supports injured workers in their return to work by coordinating treatment plans and engaging with stakeholders to improve recovery outcomes.

The DevOps Engineer will design, implement, and maintain CI/CD pipelines and cloud infrastructure, ensuring efficient deployments and compliance with regulatory standards. Responsibilities include automation, monitoring, security practices, and collaboration with cross-functional teams.

The Claims Consultant will manage a portfolio of workers' compensation claims, liaise with injured workers and stakeholders, and implement recovery strategies. Strong customer service and communication skills are essential.

As an RTW Case Manager, you will support injured workers during their recovery by managing physical and psychological claims, liaising with stakeholders, and implementing strategies for optimal recovery outcomes. Your role includes facilitating case conferences, overseeing rehabilitation plans, and ensuring compliance with guidelines while providing exceptional customer service.