EML Group
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This role involves delivering personalized face-to-face assistance to workers and employers, providing workers compensation advice and conducting community visits to ensure optimal recovery and return to work. Mobile Case Managers will manage their own schedules while working primarily in the field and some days from home, focusing on a specific police portfolio.
The Recovery Pathways Specialist at EML will support workers and employers with psychological injury claims by mediating workplace conflicts, facilitating access to treatment, and developing early intervention plans. The role involves collaboration with case managers and stakeholders through various communication methods to ensure timely recovery and return to work.
The Case Manager will manage a portfolio of workers' compensation claims, providing support and empathetic service to injured workers and their employers. Responsibilities include case management, delivering customer experiences, conducting claims reviews, and collaborating with stakeholders. This role requires adherence to compliance guidelines while ensuring a high level of service.
The role involves providing technical support for claims management within the Workers Compensation scheme, developing injury management strategies, coaching team members, and ensuring compliance with legislation. Collaboration with internal and external stakeholders is also crucial to manage claims effectively.
The Legal Leader will oversee EML's Corporate Nominal Insurer claims teams, managing litigated matters and supporting the Dispute Resolution Officers. Responsibilities include providing legal advice, attending legal proceedings, and driving litigation strategies to optimize outcomes in workers' compensation claims.