Employment Hero
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As a Product Owner at Employment Hero, you will oversee product delivery, ensure alignment with the product vision, manage backlogs, and collaborate with cross-functional teams. Your responsibilities include prioritizing user stories, communicating with stakeholders, and contributing to product development from concept to execution.
The Marketing Operations Manager will design and optimize campaign management processes, analyze customer lifecycles, collaborate with marketing teams, and enhance operational efficiencies. This role requires strong analytical skills, proficiency in Adobe Marketo and CRM systems, and the ability to contribute to successful marketing campaigns.
As a Customer Growth Manager, you will manage the entire customer lifecycle marketing activities including campaign development, cross-sell and upsell initiatives, metric tracking, and stakeholder management. Your focus will be on maximizing adoption and engagement with new products, using data-driven insights to enhance marketing strategies and customer experience.
As a UX Designer at Employment Hero, you will create innovative web experiences for various products. Your role involves user research, information architecture, and collaboration with teams to ensure brand alignment and conversion optimization. You will also conduct A/B testing and engage in continuous improvement to enhance user engagement.
The Product Manager will drive growth strategies, optimize user journeys, conduct market research, and implement product-led growth initiatives. Responsibilities include building a growth roadmap, analyzing competition, using data and customer feedback to improve product offerings, and collaborating with cross-functional teams to achieve ambitious results.
The Sales Operations Analyst at Employment Hero will support the sales team through operational efficiency and analytics, manage global sales commission plans, analyze go-to-market processes, and assist in the use of the sales tech stack. The role involves problem-solving and using various sales technologies to enhance performance.
As a Senior Digital Designer, you will create compelling visual assets, lead design projects, collaborate with a diverse team, mentor junior designers, and stay current with design trends while adhering to branding and production processes.
As a Product Manager for Workflows & Automations, you will lead product strategy and delivery for solutions in workflows and IT provisioning. Collaborating with cross-functional teams, you'll prioritize user stories and manage backlogs while ensuring the product aligns with customer needs and business goals. You will communicate effectively with stakeholders, and utilize data-informed decision-making to enhance product success.
As Head of Enterprise Technology, you will design and oversee the technology strategy and infrastructure while aligning it with business goals. Responsibilities include managing technology budget, integrating new technologies, improving usage of enterprise systems, and ensuring day-to-day operations of the technology department.
As an Account Manager in Financial Partnerships, you will manage relationships with major Superannuation funds, work on strategic initiatives to develop partnerships, collaborate with internal teams, and identify growth opportunities to enhance market share in the financial services sector.
As a Payroll Support Consultant, you will support clients post-implementation of the Employment Hero platform by resolving customer queries, helping with system configurations, and escalating issues as necessary. You will collaborate with other teams to ensure customer satisfaction while leveraging tools like ZenDesk and Salesforce for ticket management and customer interaction.
As a Guided Implementation Consultant, you will support customers in their initial experience with Employment Hero, providing assistance throughout their implementation journey. Your responsibilities include delivering excellent customer service, troubleshooting technical queries, and identifying opportunities for process improvements to enhance the overall customer experience.