Teams at Equifax Inc.

Proactively manages Equifax Core customer relationships and services, answers complex product and usage queries, coordinates account setups and connectivity requests, resolves billing issues, escalates outages, and drives service improvements. The role requires strong customer engagement, stakeholder management, communication, strategic thinking, and collaboration with Account Management and internal operational teams.

Manage a portfolio of SME clients, conduct outbound sales calls, achieve monthly revenue targets, and identify upsell and cross-sell opportunities. Maintain accurate Salesforce records, prepare sales forecasts, conduct account reviews, build trusted customer relationships, and develop expertise in Equifax products and services. The role includes structured training and requires strong communication, resilience, time management, and relationship-building skills.

Lead a database engineering team while designing, scaling, and operating highly available enterprise data platforms. Responsibilities include database administration and performance optimization, automated provisioning through Infrastructure as Code, cloud data services, monitoring and alerting, production data pipelines, CI/CD, incident and change management, Lean practices, and technology transformation. The role requires hands-on technical leadership, cross-functional collaboration, and support for distributed teams.