Jobs at Eucalyptus

Own and improve Juniper’s digital conversion funnel from website visit through treatment start. Diagnose customer drop-offs, develop an experimentation roadmap, run A/B and multivariate tests, analyze results, and translate insights into shipped product, UX, copy, and messaging improvements. Partner with Analytics, Design, Copy, Engineering, Product, and Growth to improve conversion, measurement, attribution, and new patient journeys while building stronger CRO practices.

Own the patient acquisition and growth marketing strategy, including channel mix, budget allocation, customer insights, creative direction, and performance optimization. Use research and data to improve CAC/LTV outcomes, develop test-and-learn programs, identify opportunities across paid channels and funnel experiences, and influence cross-functional teams spanning creative, analytics, product, and clinical operations.

Leads conversion, retention, reactivation, cross-sell, and lifetime value strategy for digital healthcare journeys. Owns roadmaps spanning quizzes, onboarding, lifecycle engagement, and retention touchpoints. Builds and develops a cross-functional team across CRO, CRM, product strategy, and design; drives experimentation, behavioral analysis, prioritization, and performance reporting. Partners with Engineering and Growth to deliver trustworthy, high-performing patient experiences and reports to the General Manager of Hims Australia.

Own and improve Juniper’s digital conversion funnel from website visit through treatment start. The role involves diagnosing funnel drop-offs, building an experimentation roadmap, running A/B and multivariate tests, analyzing customer behavior, and partnering with Analytics, Design, Copy, Engineering, Product, and Growth to ship conversion improvements and new patient journeys.

Own the full patient CRM lifecycle for Juniper, including lead nurture, onboarding, engagement, retention, churn prevention, reactivation, segmentation, experimentation, reporting, and deliverability. Build and optimize lifecycle journeys across email, SMS, push, and in-app channels using behavioral data. Partner with Analytics, Growth, Product, Copy, and Design to improve conversion, retention, lifetime value, and patient communications.

Build and operate a standardized AI evaluation and safety framework for patient-facing conversations and health insights. Develop monitoring services, evaluation datasets, metrics, thresholds, and guardrails; integrate AI assistants with patient data models; and manage production monitoring and alerts. Collaborate with clinicians, coaches, support teams, and engineering groups to improve safety, accuracy, and quality across healthcare AI systems.

Own procurement, strategic sourcing, category strategy, supplier performance, negotiations, landed-cost management, and supply-risk frameworks across Australian product categories. Launch new product lines with Commercial and Clinical teams, including supplier onboarding, TGA/ARTG readiness, labeling, customs, and biosecurity compliance. Establish contracting standards, initiate an S&OP cadence, lead supplier reviews and improvement plans, and coach junior procurement staff.

Supports the CEO and leadership team through business analysis, financial modeling, executive operating rhythms, strategic communications, and cross-functional project execution. The role produces weekly business views, prepares leadership meetings and offsites, develops market and pricing analyses, writes executive narratives, and leads ambiguous company-wide initiatives. It requires strong judgment, synthesis, commercial modeling, AI and data fluency, project management, resilience, and a founder-oriented approach.

The Video Editor will edit performance-driven content for social media platforms, capture footage, and collaborate with the creative team to produce engaging videos. Responsibilities include understanding platform specifics, iterating based on data, and maintaining clear communication throughout the editing process.

Own the Insights product vision and roadmap to turn patient data into actionable, personalised interventions. Drive engagement, retention and clinical outcomes by shipping high-quality features (weight tracking, nutrition, sleep, photos), working closely with clinicians, design, data science and engineering, and owning end-to-end delivery and metric accountability across global markets.

Lead end-to-end product design for healthcare experiences: define problems, run research and usability tests, design cross-surface systems (including AI interfaces), craft UX writing, set up A/B tests, and iterate to move commercial metrics like activation, conversion, retention and adherence.

Own end-to-end paid media strategy and execution across Meta, Google, YouTube, TikTok and emerging platforms. Lead experimentation, creative-performance loops, analytics, attribution and pixel implementation. Translate data into optimization recommendations, influence cross-functional growth strategy, and manage budgets and campaign structures to scale efficient customer acquisition.

Freelance Senior Designer leading concept development and visual design across campaigns and patient-facing experiences. Deliver end-to-end high-impact assets for digital, web, mobile, print, OOH, and packaging. Art direct shoots, maintain design systems, apply customer insight to creative, liaise with vendors, and mentor junior designers to uphold craft quality.

Build and own the brand's organic social presence in Australia across Instagram, TikTok, and YouTube. Develop and execute platform-native content and organic social strategy, create and edit short-form video, manage community engagement, optimise for growth and traffic, track performance metrics, manage content calendar, and collaborate with production and cross-functional teams to drive brand favourability, education, trust, and site traffic.