Jobs at Experian

Lead the EDQ Customer Success team across ANZ to drive adoption, expansion of ARR, retention and customer advocacy. Build playbooks for up-sell/cross-sell, run QBRs, workshops and events, act as trusted advisor and voice of the customer, and collaborate with Sales, Product and Consulting to realise customer value.

The Account Manager will drive revenue by increasing SaaS portal activity, supporting onboarding, and enhancing customer engagement to achieve revenue targets and cross-sell products.

Serve as a trusted advisor to major banking clients to solve credit risk, analytics, decisioning, fraud prevention and customer management challenges. Support sales, product and delivery teams, lead client presentations, proposals and RFPs, shape product direction with market insights, and help clients realise value through governance, analytics and adoption activities.

Lead and grow Experian's government portfolio by managing 40+ client relationships, identifying upsell and new business opportunities, driving bids, aligning solutions (decisioning, credit bureau, open banking, fraud/ID) to client goals, and acting as a trusted advisor to achieve revenue targets and high NPS.

Hunter-style BDM role selling Experian's data quality solutions. Prospect and close new logos and expand existing accounts, manage full sales cycle, run meetings, and tailor solutions including data validation, enrichment, management and single customer view technologies.

Post-sale client-facing role owning relationships, strategic success planning, adoption and expansion of Experian GTM solutions. Drive retention, identify expansion signals, manage client health and renewals, and coordinate cross-functional teams to deliver outcomes.

The Key Account Manager will prospect for new business, manage existing accounts, and deliver on revenue targets while leveraging data management solutions.

Provide a professional front‑of‑house experience, manage visitor registration and mail, maintain office presentation and supplies, support meetings and basic AV, coordinate vendors and facilities, assist onboarding/offboarding, and support health, safety and workplace administration.