Teams at Genesys

The Customer Success Director drives customer value across enterprise accounts, ensuring retention, expansion, and execution of strategies to meet business objectives. The role requires collaboration with internal teams to enhance the customer experience and implement solutions for growth and transformation.

As a Forward Deployed Engineer, you'll lead AI transformation for strategic customers, integrating solutions to enhance customer experience through design, prototypes, and optimizations.

The Principal of Go-To-Market Product Marketing for APAC is responsible for shaping product marketing strategies, aligning messaging, and driving execution in the region to support customer experiences and sales goals.