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The Support Engineer role involves troubleshooting customer issues with GitLab’s products, collaborating with teams on bug fixes, and managing support inquiries. The candidate will work with documentation and contribute to improving customer interactions and the support process, all while maintaining a flexible shift schedule that includes weekend coverage.
As a Senior Integrations Engineer, you'll design, build, and maintain robust integrations between GitLab and various enterprise systems, especially focusing on finance systems and back-office applications. You will oversee the technical architecture, engage with stakeholders, and enhance operational efficiency through integration solutions.
As a Software Engineer on the Product Security Engineering team, you will implement security features in GitLab's platform, integrate security tools, and develop automation solutions. Your work will involve collaborating with various teams and enhancing the product's security capabilities, while contributing to code reviews and documentation.