Serve as a trusted technical advisor to ANZ prospects and customers, leading discovery, demonstrations, solution design, proofs of value, workshops, and technical evaluations. Partner with Account Executives to support customer acquisition and expansion, advise on DevSecOps, cloud, security, and software development practices, and communicate customer feedback to internal teams. Build long-term relationships, guide digital transformation, and support GitLab platform adoption.

Lead end-to-end security incident response across GitLab’s cloud and corporate environments in the APAC region. Investigate complex incidents using DFIR methods, develop SIEM and detection capabilities, build automation and AI-assisted workflows, conduct root cause analysis, maintain response documentation, coordinate executive communications, and mentor engineers within a global 24/7 SIRT.

Detect and respond to security incidents across GitLab’s 24/7 global rotation, managing events from detection through recovery. Maintain incident response runbooks, conduct root-cause and lessons-learned reviews, automate security processes, improve detection capabilities, investigate cloud threats and infected hosts, and collaborate across teams on security projects and tooling.