Teams at Harvey

The founding APAC SMB Sales Manager will build and lead a high-performing Account Executive team in Sydney. Responsibilities include recruiting, coaching, forecasting revenue, maintaining pipeline accuracy, achieving ARR targets, developing sales playbooks, closing new business, and creating scalable sales processes. The role partners cross-functionally with Product, Marketing, and Customer Success while using data to improve team performance and prioritize accounts.

Work with lawyers at prospective and current customers to discover workflow pain points, demonstrate tailored product solutions, translate customer feedback into product direction, partner with product/engineering/sales to shape roadmap, build lawyer-focused demos and workflows, and strengthen Harvey's presence in the APAC legal tech market.

Serve as a technical escalation lead for major APAC enterprise customers, triaging and resolving high-severity issues, coordinating cross-functional teams, maintaining account context, leading incident communications, documenting root causes, and building escalation playbooks and runbooks tailored to APAC.