Teams at Harvey

Build and lead Harvey’s first SDR team in Australia and New Zealand. Responsibilities include hiring, onboarding, coaching, performance management, pipeline generation, KPI ownership, outbound strategy, account planning, enablement, and cross-functional collaboration with Sales, Marketing, and RevOps. The role also involves refining targeting and messaging for enterprise legal and professional services customers while establishing a high-performance regional sales development function.

Manage strategic APAC enterprise and law firm accounts, leading Harvey implementation, user enablement, adoption, and customer success planning. Own executive relationships, monitor customer health and KPIs, support renewals and account expansion, and advocate for customer feedback internally. The role also involves demonstrating AI and LLM capabilities, coordinating stakeholders, and helping build scalable Customer Success processes across the region.

Manage a high-volume portfolio of mid-market APAC customers, leading implementation, onboarding, enablement, adoption, health metrics, renewals, and expansion. Serve as a trusted advisor to legal and enterprise stakeholders, evangelize AI and LLM capabilities, coordinate feedback with Product and GTM teams, and help develop scalable customer success processes.