Jobs at Heidi Health

The Senior Growth Analyst will manage GTM analytics, define key metrics, conduct in-depth analyses, and provide actionable insights to leadership, enhancing growth strategies.

Manage the end-to-end Order-to-Cash cycle for Heidi, overseeing invoicing, collections, and cash application while leading a team of AR analysts and implementing improvements.

Lead research and development for AI models, solving complex problems in model alignment and performance while mentoring other engineers.

As a Senior AI Engineer, you will design and build backend services for AI-driven products, ensuring performance optimization, security, and reliability while collaborating with other teams.

The Customer Systems Lead will manage and improve the customer systems ecosystem, ensuring seamless integration of data and operational workflows to enhance customer experience in a healthcare context.

Lead the customer relationship lifecycle for major healthcare clients, ensuring successful implementation, adoption, and commercial outcomes while building executive partnerships and managing cross-functional coordination.

As a Senior Application Database Engineer, you will own database infrastructure, design data models, optimize queries, and manage cloud databases using MongoDB Atlas and other technologies.

The Heidi Entry Program seeks smart young talents with a strong aptitude for various functions in healthcare. Applicants do not need prior experience; qualities like intelligence, judgment, and a desire for growth are prioritized. Successful candidates will help develop AI solutions that enhance clinician efficiency and patient care.

As a Staff Backend Solution Architect Engineer, you'll design and implement backend services, APIs, and data models, optimizing performance and collaborating with teams to deliver solutions quickly.

The Customer Success Enablement Lead will improve operational clarity and efficiency across customer-facing teams, build dashboards, streamline workflows, and drive initiatives to enhance customer value and engagement.

Own product strategy and roadmap for Heidi's integration framework, manage customer-facing enablement, and drive shared infrastructure migration, ensuring integration quality across multiple systems.

The role involves building high-signal detections, improving logging and audit coverage, developing response automation, and running threat hunting cycles. Requires strong domain knowledge and ability to manage detection and response autonomously.

The Senior Full Stack Engineer will design and develop user-facing features for AI-powered healthcare products, focusing on user experience and performance while collaborating with engineers and designers.

As a Senior Fullstack Forward Deployed Engineer, you will oversee technical onboarding for enterprise customers, design custom workflows, resolve complex integration issues, and collaborate with product teams to shape development based on customer needs.

The Sales Development Representative will research and prospect healthcare networks, run outbound sales sequences, qualify leads, book discovery calls, and maintain CRM data to support the Account Executive team.

Join Heidi's legal team as Junior/Mid Legal Counsel, providing legal support across contracts, compliance, and regulation in healthcare technology.

The Senior Localisation Engineer will build technical frameworks for software localisation, ensuring products are ready for internationalisation and improving global user experiences.

As a Forward Deployed Engineer, you'll lead technical onboarding for enterprise customers, craft custom clinical workflows, and resolve complex issues while enhancing customer independence and contributing to product development.

The Account Executive will drive sales in the Australian market by building relationships with clinicians and healthcare decision-makers, managing sales opportunities, and ensuring sales excellence. Responsibilities include delivering presentations, maintaining a sales pipeline, and collaborating with cross-functional teams.

Design and maintain scalable build systems, develop tools for faster iteration, automate processes, ensure deployment reliability, and collaborate across teams.