Teams at HubSpot

Manage a portfolio of small-business customers to drive retention, adoption, and expansion. Build relationships, define success plans, monitor customer health, mitigate risk, collaborate cross-functionally, and use AI and data to scale impact and forecast renewals.

Manage a portfolio of ~140 higher-value Mid-Market and Corporate accounts as a strategic advisor to drive retention, expansion, adoption and measurable ROI. Build success plans, monitor customer health, identify risks and mitigation, lead strategic discovery, forecast renewals, and partner across sales, solutions, support and contract teams while using data, AI and HubSpot frameworks to prioritise and scale impact.

Execute high-volume outbound prospecting via phone, email, and LinkedIn to qualify leads and book discovery meetings. Collaborate with Account Executives to target accounts, meet activity and pipeline KPIs, and continuously learn and apply coaching to drive revenue growth.