Jobs at InfoTrack AU

Build and own partner integrations across ingress and egress pipelines, including API authentication, data mapping, event-driven workflows, and AI-assisted ordering capabilities. Diagnose distributed production failures, write root-cause analyses, and improve monitoring and reliability. The role requires strong C#/.NET backend development, third-party API integration, REST design, relational databases, ORMs, cloud infrastructure, containers, CI/CD, and clear asynchronous communication.

Manages and grows existing SaaS client relationships through retention, product adoption, training, webinars, and proactive communication. Identifies upsell and cross-sell opportunities, monitors usage and churn risks, conducts frequent outbound calls, and partners with internal teams to improve customer outcomes. Requires strong communication, organization, relationship-building, and sales skills, along with CRM experience.

Designs and executes comprehensive QA strategies across web, API, E2E, exploratory, and AI-based testing. Develops automated and BDD tests, extends test frameworks, evaluates AI-generated test outputs, monitors quality KPIs, performs root-cause analysis, and drives continuous improvement. Collaborates with developers, product owners, and stakeholders to improve acceptance criteria, testing practices, CI/CD stability, and overall product quality.

Generate and manage new sales opportunities among law firms, conveyancers, and property professionals. Build client relationships, drive product adoption, maintain CRM pipelines, conduct demonstrations and training, support onboarding, attend industry events, and provide market and competitor feedback. The role focuses on achieving sales and revenue targets while supporting client engagement and ongoing usage of Lotsearch products.