Jobs at ING

The Portfolio Manager at ING Australia drives investment portfolio value, ensuring financial governance and reporting across projects while collaborating with diverse stakeholders.

The Senior Technical Analyst will enhance risk intelligence through data governance, analytics, SQL coding, and automation in compliance with ING standards.

The Digital Sales Analyst will analyze digital sales performance, support testing, maintain tracking frameworks, identify optimization opportunities, and build reports for stakeholders.

The role involves managing external dispute cases from AFCA, supporting customers with empathy, conducting investigations, preparing submissions, and collaborating with stakeholders to improve customer experience.

The Campaign Data Analyst designs and optimizes data-driven communications while managing workflows, utilizing insights to improve customer engagement within Agile teams.

The Mortgagee in Possession Specialist manages mortgage arrears and repossessions, navigates legal processes, engages with customers, and ensures compliance with regulations while maintaining detailed records and collaborating with various stakeholders.

The role involves analyzing customer feedback and research data to uncover insights, influence decisions, and improve customer experience within the banking sector.

The Internal Dispute Resolution Specialist at ING manages customer complaints, conducts investigations, negotiates resolutions, and maintains records while ensuring compliance with regulations.

As a Governance and Controls Analyst, you will support the implementation of the Australia KYC Program, ensuring compliance with local and global AML guidelines, and manage risks associated with KYC policies.

As a Privacy Compliance Manager, support the Data Protection Officer in ensuring compliance with privacy laws and internal frameworks, and oversee data protection practices across various banking sectors.

The Head of Credit Risk Modelling leads a team in developing and governing credit risk models, ensuring regulatory compliance, and strategic direction for the bank's modelling practices.

Lead a team of process architects to embed a process-led working culture, drive operational excellence, and implement process improvements using Lean and Six Sigma methodologies.