Jobs at ING

Process and settle treasury transactions (money markets, fixed income, derivatives), execute SWIFT payments, manage confirmations and term deposit settlements, support reconciliations, partner with treasury stakeholders, and contribute to process improvements and system implementations to improve operational efficiency.

Support the Data Protection Officer to ensure compliance with Australian Privacy Act, APPs and GDPR. Provide privacy advice, manage data breaches, review PIAs and vendor arrangements, monitor controls, deliver training, and prepare leadership reporting to embed privacy-by-design across business units.

Analyze digital acquisition funnels, run A/B and multivariate tests, maintain tracking/tagging and measurement frameworks, identify friction in customer journeys, and develop dashboards and insights to improve conversion and inform stakeholders.

Work within data-led teams to analyze large customer, campaign, and digital datasets, build and optimize SQL queries and analytical tables, measure campaign and digital sales performance, deliver actionable insights and recommendations, and partner with stakeholders to influence customer experience and commercial outcomes.

Lead and own enterprise financial planning and forecasting for ING Australia. Create a unified forward-looking financial view, coordinate inputs across business lines, manage scenario/version control, surface risks and trade-offs, influence senior stakeholders, and embed scalable, automated planning disciplines to drive decision-ready insights and improved governance.

Lead and coach the Corporate Functions Finance Business Advice team to influence senior leaders across Technology, Operations and Staff Functions. Provide financial insight on cost, workforce, investments and productivity, own performance and expense narratives, support benefits realisation, improve cost transparency, and shape finance partnering standards.

The role involves analyzing customer feedback and research data to uncover insights, influence decisions, and improve customer experience within the banking sector.