Teams at Instructure

Own relationships and outcomes across a portfolio of education customers in Australia, New Zealand, and the APAC region. Develop success plans, drive product adoption and value realization, manage renewal readiness and risks, identify expansion opportunities, lead strategic customer engagements, coordinate internal teams, and communicate customer feedback to Product and Engineering. Maintain accurate customer activity and portfolio visibility using Customer Success systems.

Senior leader responsible for shaping and scaling Instructure's partner ecosystem and channel programs to drive revenue. Builds and manages reseller, integration, ISV, and strategic technology partnerships, aligns cross-functional GTM plans, forecasts bookings, and manages budgets. Measures partner performance, expands government and consortia relationships, and discovers alternative revenue models.

Owner of positioning, go-to-market, demand generation, content, and lifecycle for AI-built early-stage products. Drive pipeline from early access to renewal, craft messaging, launch products, measure funnel performance, and enable founders to sell.