Jobs at Insulet

Provide phone-based customer support for OmniPod products: process orders, verify insurance benefits and reimbursements, submit prior authorizations, coordinate shipments, document interactions in CRM, collaborate with commercial teams, ensure HIPAA compliance, and recommend process improvements.

Provide phone-based customer service and reimbursement support for Insulet OmniPod products: verify insurance benefits, process orders and prior authorizations, calculate cost-share, coordinate shipments, document interactions (HIPAA-compliant), escalate complex cases, collaborate with commercial teams, and suggest process improvements. Serve as department expert and assist with training and special projects.