Teams at Intercom

Manage and grow Fin's small-business customer base through relationship-building, retention, renewals, upsell/cross-sell, forecasting, and cross-functional collaboration to drive product adoption and revenue growth.

Manage and grow Fin's existing small-business accounts by driving retention, upsell and cross-sell. Build deep customer relationships, develop territory plans, forecast pipeline, collaborate with Marketing/Product/Success, track growth metrics, and mentor teammates to meet revenue goals.