Teams at IQVIA

Lead design of strategic, operationally feasible solutions for large, multi-region clinical studies. Drive feasibility, site selection, patient recruitment, budgeting, proposal development, client engagement, and handover to delivery teams while supporting revenue growth and cross-functional collaboration.

Serve as a client-facing SaaS implementation and support expert for a clinical eSource platform. Lead client onboarding, deliver training, troubleshoot technical issues, manage support tickets within SLAs, gather configuration requirements, and collaborate with Engineering, Product, Sales, and Project teams. Support audits, demos, validation and contribute to documentation and testing while traveling to client sites as needed.

Lead end-to-end site start-up and activation activities across multiple sponsors and therapeutic areas. Coordinate site feasibility, ethics and ICF submissions, contract and budget negotiations, and maintain site/study records. Serve as primary contact for investigative sites, communicate timelines and risks to internal stakeholders, and provide operational guidance to junior team members to ensure timely, compliant site activation and ongoing site maintenance.