Teams at IREN

Analyzes incidents, operational signals, metrics, logs, alerts, and dashboards across HPC infrastructure to identify reliability risks, monitoring gaps, false positives, and data-quality issues. Validates AIOps insights, supports alerting automation, maintains SLA/KPI dashboards, contributes to post-incident analysis and runbook updates, and recommends monitoring and workflow improvements under established procedures and supervision.

Coordinates People & Culture operations across the employee lifecycle, including onboarding, HRIS and employee records maintenance, benefits and leave administration, employee inquiries, recruitment support, reporting, and process improvement. The role requires strong organisation, discretion, communication, attention to detail, and knowledge of Australian employment standards.

Provides first-level technical support for employees by troubleshooting hardware, software, network, and system issues. Maintains servers, networks, cloud systems, enterprise applications, patches, backups, and documentation. Supports Active Directory, Microsoft 365, and virtualization platforms; assists with security and compliance, IT projects, vendor coordination, and system deployments. Escalates complex issues and collaborates with senior IT staff to ensure reliable infrastructure and strong user satisfaction.