Jobs at JCDecaux Australia

Provides first-line IT support through phone, email, chat, and self-service channels. Logs and prioritizes incidents in an ITSM system, troubleshoots hardware, software, connectivity, and printing issues, and escalates complex problems to specialist teams. Maintains documentation and IT inventory while delivering patient, customer-focused assistance to non-technical users.

Plans, coordinates, and executes manual software testing across business platforms. Develops test strategies, plans, scenarios, and cases; reviews requirements; manages testing sprints in Jira; performs functional, regression, integration, system, UAT, data validation, and exploratory testing; investigates defects; maintains traceability; supports release readiness and go-live activities; and improves testing processes and documentation.

Provides high-volume transactional updates to master data across business applications, processes sales contract changes, maintains data accuracy, and supports internal users through helpdesk requests. Acts as a business-system super-user, assists with issue resolution, follows business rules, and participates in system testing, bug fixes, and regression testing. The role requires strong communication, attention to detail, data-processing knowledge, and intermediate Excel skills.

Supports installation operations for billboard, small-format, and transit advertising campaigns. Coordinates with installers and internal teams, tracks campaign completion, manages proof-of-posting requests, processes installation records, resolves material compliance issues, and prepares installer performance reports. The role requires strong organization, communication, attention to detail, stakeholder service, problem-solving, and proficiency with Excel and Outlook.

Manage the development and redevelopment of large-format out-of-home media assets across consultant teams, contract partners, and government stakeholders. Responsibilities include monitoring planning legislation and council schemes, presenting development concepts, supporting tender documentation, maintaining relationships, representing the company on regulatory committees, and preparing recurring development reports.

Leads integrated product and brand marketing strategy for JCDecaux in Australia. Responsibilities include planning campaigns and product launches, developing marketing and sales enablement collateral, maintaining brand consistency, managing digital communications and PR, translating market and audience insights into client offers, and overseeing budgets, suppliers, project delivery, and performance reporting.

Supports the Learning and Development function by designing, coordinating, delivering, and evaluating learning programs. Responsibilities include managing e-learning content and LMS resources, facilitating capability programs, promoting L&D initiatives, maintaining training records and budgets, supporting employees, coordinating learning events, and managing vendors and logistics. The role requires strong organization, communication, stakeholder management, e-learning design, facilitation, and Microsoft Office skills.