Teams at JD.com

Manage end-to-end warehouse operations across inbound, inventory, and outbound processes. Monitor operational KPIs, develop production plans, allocate workforce, supervise daily activities, resolve issues, and lead process improvements. Ensure compliance with safety, quality, and company policies while improving productivity, accuracy, throughput, and fulfillment performance.

Manage the full lifecycle of cross-border logistics sales projects across Australia, including pipeline tracking, tenders, contracts, service delivery, SLA performance, payment collection, and closure. Lead revenue growth, cost reduction, efficiency, and loss-making business improvement initiatives. Coordinate legal, presales, operations, finance, and other teams; identify risks, drive corrective actions, and maintain project management knowledge resources.

Drive revenue growth by developing and executing strategic sales plans for warehousing, distribution, and 3PL services. Identify and engage prospects, build client relationships, prepare proposals, negotiate contracts, collaborate with operations to fulfill requirements, maintain CRM records, and represent the company at industry events.