Teams at Langham Hospitality Group

Supports the GSO-Australia sales team by handling sales inquiries, drafting proposals and contracts, entering data in Delphi and Opera, coordinating sales trips and tradeshows, arranging appointments, tracking hosted-event attendance, and supporting corporate programs. The role ensures timely responses to leads and assists sales managers with industry events and related administrative activities.

Manage group reservations, enquiries, cancellations, rates, room blocks, rooming lists, and contracts for large groups. Support the Reservations Manager, maximise room revenue, maintain service standards, and assist the Sales team with on-site meetings. The role requires strong customer service, communication, attention to detail, hospitality presentation, and hotel property management system experience.

Supports the People & Culture department through employee engagement, HR administration, recruitment, training and development, payroll and benefits support, employee relations activities, and sustainability initiatives. Serves as a first point of contact for colleagues and candidates while helping deliver a service-focused employee experience and culture across the hotel property.