LEAP Legal Software US
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As a Client Support Specialist, you will facilitate excellent customer service by resolving product inquiries, troubleshooting application issues, and assisting clients via calls and emails in a high-volume environment. You will also manage records in Salesforce and contribute to improving customer experience and internal efficiencies.
As LEAP's first Revenue Analyst, you'll streamline revenue operations, enhance reporting accuracy, and support strategic initiatives to drive business growth by ensuring data integrity, analyzing complex data sets, developing dashboards, and collaborating with various teams for process optimization.
As an Integrated Products Manager, you will sync clients' business objectives with technical standards, maximizing operational efficiency. Responsibilities include providing technical expertise, analyzing customer feedback, collaborating with internal teams, and educating clients about new products to enhance their experience and drive satisfaction.
As an Administration Assistant at LawTap, you'll provide administrative support, coordinate projects, manage client communications, maintain documentation, and prepare reports. This role requires problem-solving skills and attention to detail while collaborating with various stakeholders across multiple countries.