Teams at LEAP Legal Software US

Provide high-volume customer support for LEAP software via calls, emails and chats; troubleshoot and resolve application, software and hardware issues; meet daily KPIs; log detailed case notes in Salesforce Service Cloud using standard templates.

Hybrid full-stack role building web applications and legal content for criminal law practice management. Develop frontend (React/TypeScript) and backend services (Node.js/servers), APIs, authentication, document automation (forms, precedents, matter types), Word add-ins and Definable Table Apps using the Galaxy Design System. Collaborate with product owners, in-house criminal lawyers and content teams; apply TDD, CI/CD, and cloud (AWS) practices to design, test, deploy, scale, and maintain software.

Design end-to-end user experiences and interfaces for legal practice management software. Create user flows, wireframes, prototypes and polished UI designs, collaborate with PMs and engineers, run user research/testing, contribute to the design system, and own features from discovery to delivery.