Articles about LogicMonitor

Customer-facing engineering role building and deploying AI-powered observability solutions. Ship backend and full-stack integrations, instrument telemetry, configure cloud/kubernetes deployments, and convert field learnings into reusable artifacts and product feedback.

Deliver end-to-end LogicMonitor Professional Services implementations for new and existing customers. Lead discovery, design, deployment, and configuration sessions; automate tasks using APIs and scripting; develop custom integrations; optimize monitoring strategies; provide technical expertise and product feedback; and collaborate with Customer Success, Support, Training, Product, Development, Monitoring Engineering, and Sales teams.

Manage product and partnership success for enterprise customers of LogicMonitor. Drive adoption, retention, onboarding, renewals, and expansion through training, success plans, business reviews, escalation management, and cross-functional coordination to ensure customer value and advocacy.