Jobs at Lorikeet

Build AI-first customer support product end-to-end: design UI/UX, data models, tooling, and feedback systems. Own problems from idea to production, work closely with coding agents as a core workflow, and collaborate with a small, high-calibre team to ship novel AI features.

Build and ship AI-first customer support software end-to-end. Own production features, integrate and work with coding agents, design tooling and feedback systems, and shape UI/UX and data models. Collaborate across a small, high-calibre team to solve large-scale support problems for fintech, healthtech, and marketplace customers.

Own full enterprise sales cycle to win mid-market and enterprise customers for an AI-first support automation product. Develop deep customer insights, build relationships with technical and business stakeholders, partner with product and implementation teams for onboarding, create sales processes and playbooks, provide market feedback, and meet revenue targets through new acquisition and expansion.

Work alongside the Co-Founder & CEO and Chief of Staff to run founders' operations: prepare executive and investor briefs, coordinate leadership forums and events, triage requests, build scalable processes and playbooks, synthesize cross-functional inputs to drive decisions, and develop deep product and business domain expertise to support demos, CRM deals, and subscriber issues.

Own financial models, forecasts, and scenario planning. Partner on headcount, budgeting, pricing, and investor/board reporting. Build dashboards and reporting systems, track revenue, costs, and SaaS metrics, run cross-functional analyses, and lead strategic initiatives to improve unit economics and decision-making.

Pitch a role that highlights your exceptional skills and how they can add value to Lorikeet, regardless of the specific job title.