Teams at Lorikeet

Build, test, and deploy AI workflows that resolve customer support queries in production. Analyze support tickets and data, identify automation opportunities, connect workflows to customer systems through APIs, test integrations, and participate in customer calls. The role provides hands-on experience with AI agent deployment, workflow design, API integrations, evaluation, and LLM fundamentals in regulated industries.

Own full enterprise sales cycle to win mid-market and enterprise customers for an AI-first support automation product. Develop deep customer insights, build relationships with technical and business stakeholders, partner with product and implementation teams for onboarding, create sales processes and playbooks, provide market feedback, and meet revenue targets through new acquisition and expansion.

Build and ship AI-first customer support software end-to-end. Own production features, integrate and work with coding agents, design tooling and feedback systems, and shape UI/UX and data models. Collaborate across a small, high-calibre team to solve large-scale support problems for fintech, healthtech, and marketplace customers.