Jobs at Luxury Escapes

Own the Information Security Management System and lead ISO 27001 certification and ongoing assurance. Manage security risks, control testing, audits, evidence, third-party assessments, privacy and PCI DSS compliance, incident coordination, security awareness, and customer assurance requests. Partner with executives, Engineering, IT, architecture, system owners, and external privacy advisors to maintain effective, documented controls and drive remediation.

Tests web and mobile features end to end, identifies and documents bugs and usability issues, and supports exploratory and regression testing. Collaborates with Product, Engineering, and Design teams throughout development and release cycles, monitors production feedback, and advocates for quality and customer experience.

Leads the product design team across people management, capacity planning, design quality, strategic direction, and delivery. Coaches and develops designers, supports recruitment, partners with Product and Engineering, and improves design operations. Contributes hands-on to complex web and app initiatives through research, user flows, high-fidelity designs, and prototypes. Oversees design systems, accessibility, experimentation, AI-assisted workflows, stakeholder alignment, and customer impact measurement.

Own and improve corporate systems across identity, devices, Azure, Microsoft 365, networks, and security. Manage Entra ID, Fortinet infrastructure, Intune, Jamf, Defender, VPN, SD-WAN, and cloud authentication. Implement ISO 27001 controls, respond to security incidents, resolve complex issues, support service desk operations, automate access workflows, manage vendors, and mentor team members. The role is primarily in-person in Sydney with occasional travel to Melbourne offices and retail stores and occasional after-hours support.

Manage end-to-end accounts payable across multiple entities and currencies, including invoice processing, three-way matching, payment runs, supplier master data, reconciliations, month-end close, audit support, and query resolution. The role also supports Oracle NetSuite testing, finance process documentation, and workflow improvements.

Manages tourism board partnerships by driving new business, growing revenue, securing cooperative marketing investment, and negotiating high-value agreements. Develops tailored proposals, commercializes company media and digital assets, monitors travel market trends, and builds long-term relationships with tourism boards, destination marketing organizations, agencies, and travel businesses. Collaborates with internal teams to deliver campaigns and represents the company at industry events.

Drive product initiatives from ideation to launch to support global expansion. Define strategy to increase conversion and margin, translate strategy into requirements and prototypes, manage agile delivery, run experiments and A/B tests, analyze product metrics, and collaborate with engineering, design, and data teams.