Jobs at Mable

Owns end-to-end product design within a cross-functional squad, from problem framing and user research through high-fidelity UX/UI execution. The role includes usability testing, design-system application, prototyping, workshops, stakeholder management, design storytelling, and collaboration with product, data, and engineering teams. The designer will influence product strategy, improve customer experiences, and contribute to design culture across the organization.

Leads People Operations, People Technology, HR services, workforce reporting, and operational improvement. Owns the People technology roadmap, HRIS optimisation, automation, reporting, compliance partnership, employee experience, and shared-services maturity. The role requires direct team leadership, systems transformation experience, strong workforce analytics, senior stakeholder influence, and knowledge of Australian employment legislation.

Oversee daily contact centre operations, lead and develop Team Leaders and customer service representatives, manage escalations, monitor KPIs and quality, optimise workforce and contact centre technologies, improve processes, and analyse performance data. The role partners with business and IT stakeholders to enhance customer experience, service efficiency, compliance, and first-contact resolution.

Own and evolve a multi-brand design system across web and mobile for HomeMade and Mable. Design tokens, components, patterns, documentation, governance, accessibility standards, and AI-tool integration. Audit component usage, drive consolidation, partner with engineering on implementation and quality, lead the cross-functional Design System Guild, and advocate for adoption. The role requires strong systems thinking, advanced Figma expertise, autonomy, decision-making, and practical experience using AI tools such as Claude.

Lead business and process improvement initiatives from requirements gathering through implementation. Analyze and redesign operational processes, document current and future states, create delivery plans, manage JIRA reporting, coordinate stakeholder approvals, support testing and rollout, develop training and communications, and ensure compliance with aged care regulations.

Lead multiple engineering squads across technical direction, architecture, delivery, and stakeholder management. Mentor squad leaders and engineers, manage engineering team leads, improve engineering practices, monitor delivery efficiency, promote modern development and DevOps practices, and contribute to building a high-quality engineering organization.

Develop product positioning, messaging, value propositions, go-to-market plans, launches, adoption initiatives, customer communications, and sales enablement materials. The role uses customer, market, and competitor insights to identify growth opportunities and partners cross-functionally with Product, Marketing, Sales, Growth, Operations, and Engagement teams to drive customer growth, product adoption, and commercial success.

Lead backend-focused full-stack development: design, build, test and deploy scalable APIs on AWS, own projects end-to-end, resolve production issues, document systems, and mentor junior engineers.

As a Senior Data Analyst at Mable, you will analyze data to drive impactful decisions, collaborate with teams, and communicate insights effectively.

Own the product roadmap and digital experience for Attain Healthtech’s marketing websites. Lead Web Squad planning, prioritization, stakeholder communication, delivery sprints, and post-launch analysis. Serve as the technical intake point for CMS and platform initiatives, translating business needs into scoped work. Manage the Contentful, Cloudinary, and AWS headless CMS stack, including vendors and contracts, while partnering with Product Design, Engineering, Marketing, Analytics, and Acquisition teams.

Leads marketing analytics for client acquisition and retention, owning GA4 and GTM tracking, data layers, event measurement, CRO experimentation, full-funnel reporting, attribution, and actionable performance insights. Partners with Marketing, Digital, Product, Engineering, Data, and Sales teams to improve measurement frameworks and customer experience, while advancing media mix modeling, multi-touch attribution, and incrementality strategies.

Design, implement and maintain security controls for cloud-native platforms; embed security into SDLC through threat modelling, design/code reviews; lead vulnerability assessments and remediation; monitor and respond to incidents; define security standards; assess security tooling; support compliance with Australian privacy and ISO 27001/Essential Eight requirements.

Build and maintain Angular frontend applications and reusable components, uphold WCAG accessibility, own frontend architecture, mentor juniors, produce documentation, test and deploy production code, and drive design-system standards.

The Senior Analyst will use data and analytical techniques to solve business challenges, create dashboards, communicate insights, and partner with teams to enhance product features and operational processes.