Teams at Macquarie Technology Group

Two-year graduate program providing formal training, mentoring, certifications, and hands-on experience in network engineering, cybersecurity, cloud, IT infrastructure, and DevOps. Graduates will support government customers, work with vendor hardware and software, solve technical problems, and develop customer service skills. Applicants must be Australian citizens eligible to obtain government security clearance and available to work full time immediately or within three to four months.

Develop and execute multi-channel demand generation campaigns across ABM, events, thought leadership, and digital channels. Collaborate with Sales, Channel, and Product teams to generate qualified pipeline, improve lead conversion, and ensure effective lead handoff. Manage campaign tracking and attribution in Salesforce, test and refine campaign strategies, and support go-to-market planning. The role requires strong commercial judgment, technology-sector marketing experience, and proven sales-qualified lead generation expertise.

Investigate and resolve complex customer billing enquiries and disputes by analysing invoices, contracts, pricing, account information and billing data. Communicate outcomes to customers and stakeholders, collaborate across teams, identify recurring issues, and improve billing processes, reporting and operational efficiency through automation and AI-enabled technology.