Teams at Microsoft

Lead strategic planning, executive operations, business process optimization, financial management, organizational change, and people culture initiatives for Microsoft’s ANZ corporate SME&C team. Partner with senior leaders and cross-functional teams to manage business rhythms, forecasts, operational excellence, customer-facing communications, and AI adoption. Drive responsible AI integration through Copilot workflows, automation, agent deployment, employee skilling, and performance reporting.

Lead design and delivery of scalable, reliable backend services for Azure infrastructure. Own distributed-system design, implementation, testing, and operations. Drive incident response, on-call rotations, observability, automation, code reviews, and mentor engineers to improve reliability and operational excellence.

Supports customer discovery, secure cloud endpoint solution design, technical demonstrations, presentations, proof-of-concept activities, and technical decision-making. Collaborates with sales, engineering, customer success, and partners to advance opportunities and deliver strong customer experiences. Builds expertise in Windows 365, Azure Virtual Desktop, Intune, Entra ID, Defender, and endpoint management through training, coaching, certifications, and customer engagements.