Teams at Microsoft

Define technical direction and deliver high-quality features for highly distributed, scalable Azure Storage services. Design, develop, test, and support secure, reliable systems; lead across projects; apply AIOps for observability, incident detection, and root-cause analysis.

Senior Azure Customer Experience Engineer responsible for resolving critical cloud issues, performing root-cause analysis, managing escalations, advising customers on Azure deployments and configurations, and conveying customer feedback to product and engineering teams to improve service reliability.

Lead engineering teams to improve Azure Storage service quality, resiliency, chaos engineering, and validation infrastructure. Integrate AI tools and Responsible AI across the SDLC, coordinate cross-team plans, resolve complex incidents, and ensure scalable performance and best practices.