Teams at MINDBODY

Manage a portfolio of Mindbody customers as their technical account liaison. Educate clients on product features, best practices, workflows, and additional services; identify gaps and develop solutions that support business objectives. Resolve complex inquiries, coordinate escalations, track engagement metrics and milestones, and advocate for customer and product improvements. The role requires strong communication, organization, problem-solving, technical knowledge, cross-functional collaboration, and occasional travel to customer locations.