Jobs at Minor International

Lead the Rooms Division for a new luxury hotel, overseeing Front Office, Housekeeping, Guest Relations, Concierge, and Guest Services. Establish pre-opening procedures, recruit and develop teams, implement service standards, manage guest satisfaction, room revenue, occupancy, costs, quality, and operational performance. Collaborate with Food & Beverage and Sales while resolving complex guest concerns and driving exceptional service delivery.

Lead the hotel's engineering and maintenance operations during pre-opening and ongoing operations. Responsibilities include preventative maintenance, repairs, technical projects, compliance, inspections, budgeting, contractor management, sustainability initiatives, and engineering team leadership. The role ensures hotel facilities and technical systems remain safe, efficient, compliant, and guest-ready while supporting operational readiness and long-term asset improvement.

Lead the Meetings, Incentives, Conferences and Events portfolio across Australia and New Zealand. Develop MICE sales strategies, grow revenue, manage key partnerships and accounts, position new properties, analyze market and booking data, collaborate with revenue and sales teams, lead initiatives, and represent the business at industry events.

Lead the growth of weddings and social events at Avani Cypress Lakes Resort. Responsibilities include developing sales strategies, building client and partner relationships, representing the resort at industry events, achieving sales targets, and overseeing premium event planning and delivery. The role requires cross-department collaboration, strong negotiation and communication skills, and availability to work weekends and evenings.

Drive corporate and MICE revenue for Avani Cypress Lakes Resort by identifying new business, building client and industry relationships, managing accounts, securing group bookings and events, and negotiating contracts. The role includes conducting client meetings and site inspections, collaborating with resort teams, monitoring competitors, maintaining CRM records, and managing sales forecasts and pipelines. Candidates need hospitality sales experience, particularly in corporate and MICE markets, along with strong communication, negotiation, relationship management, and sales strategy skills.

Supervise and support daily front office operations at a wellness retreat, assisting the Front Office Manager, leading and coaching team members, managing bookings and reporting, resolving guest feedback, and delivering warm, personalized service. The role requires flexibility across rotating shifts, weekends, and public holidays, along with experience in front office systems and trust accounting processes.