Jobs at Mission Australia

Lead design and delivery of an organisational Capability Framework, integrate it into HRIS/LMS (including Workday), partner with stakeholders to define capabilities, run career, learning and succession initiatives, use workforce data to identify gaps and measure impact, and champion a learning culture.

Provide project coordination and support across multiple initiatives within the Enterprise PMO, maintain governance documentation and reporting, track risks/issues/dependencies, support change management and stakeholder engagement, facilitate meetings/workshops, manage project information systems (ServiceNow, Teams, dashboards) and contribute to continuous improvement of PMO processes.

Provide person-centred case management for people experiencing or at risk of homelessness: assess clients, develop and review holistic case plans, coordinate referrals and supports, deliver evidence-based interventions and group programs, maintain accurate records, build partnerships with community and government providers, and contribute to team mentoring and continuous improvement.

Provide high-level administrative support to the customer experience and rent review teams, manage records and tenant communications, coordinate meetings and travel, support financial administration and invoicing, maintain office supplies and assets, and ensure compliance with policies while handling sensitive information with confidentiality and professionalism.

Lead day-to-day social media activities: schedule and publish content, create copy/visuals/basic video, manage communities, moderate conversations, monitor sentiment, report performance, and ensure governance and brand consistency across channels.

Lead integrated, insight-driven marketing campaigns across multiple portfolios from strategy through execution. Translate organisational priorities into measurable marketing plans, oversee delivery on time and budget, integrate digital, brand, content and communications, use data to optimise performance, manage risks, and lead and coach a team of Marketing Business Partners while partnering with senior stakeholders.

Create and deliver external corporate communications and publications (including the Annual Report). Draft, edit and proofread messaging for varied audiences, manage stakeholder inputs and approvals, coordinate designers and suppliers, maintain content repositories, monitor effectiveness, and ensure brand, tone and editorial consistency to support reputation and organisational strategy.

Partner with business units to plan, coordinate and deliver integrated, audience-led marketing campaigns. Manage project plans, stakeholders, specialist teams, performance measurement and continuous improvement across a portfolio of marketing activity.

Manage and publish website content via CMS, support content audits and migrations, apply metadata and tagging, assist digital campaigns/landing pages/EDMs, support SEO and GA4 reporting, coordinate digital requests with stakeholders and vendors to improve user experience and discoverability.

Provide first-level Workday support across HR, Recruitment, Onboarding and Absence modules; manage cases in ServiceNow; participate in system testing, configuration and continuous improvement; deliver training and user guides; collaborate with HR, IT, Payroll and external providers to resolve issues and improve processes.