Search the 5 jobs at Motorola Solutions

Seeking a skilled Technical Writer to create clear, concise, and comprehensive documentation for a cloud-based software product. Responsibilities include maintaining a deep understanding of the product, developing high-quality technical documents, collaborating with stakeholders, and improving document quality based on user feedback.

The Support Services Analyst (Level 2) ensures that all customer needs are promptly and professionally addressed by responding to customers’ requests, problems, questions, and concerns in a timely and accurate manner, while exercising the highest level of service and quality. The Support Services Analyst (Level 2) is also responsible for contributing to the analysis of customer problems and requirements, the development of the solutions and workarounds, and for testing and configuring Noggin software to implement those solutions on behalf of customers.

The Product Engineer Lead at Motorola Solutions is responsible for overseeing the entire lifecycle of software products and services, from planning and design to deployment and maintenance. They lead a squad of two Product Engineers and focus on product and service improvement, testing and quality assurance, technical guidance and collaboration, and monitoring and documentation.

The Pre-Sales Engineer at Noggin will match customer needs with Noggin’s solutions, conduct demos, and act as a subject matter expert in customer meetings. They will support sales strategies, engage in solution design, and provide training and support during product trials to position the product effectively to prospects.

As a Technical Support Escalations Lead at Motorola Solutions, you will provide guidance on complex technical issues, prioritize critical cases, oversee escalations, conduct quality audits, and implement training programs. Requires 3-5 years of IT experience with a Bachelor's Degree or 7 years of experience with relevant certifications such as CCNA, CCNP, MCSA, and more.