Teams at Nash

Own design, rollout, and optimization of delivery workflows for strategic customers. Translate customer needs into scalable product configurations, drive product outcomes with engineering, manage high-impact implementations, troubleshoot with operations and delivery partners, and influence roadmap to improve delivery volume and reliability.

Own investigation, resolution, and escalation of complex platform and integration issues. Monitor Datadog alerts, coordinate P1 incidents, produce actionable escalations, document known patterns, and provide overflow delivery support for enterprise customers.

Drive new enterprise sales in Australia while supporting existing accounts and preparing for regional expansion in APAC. Engage with clients to design tailored delivery solutions and document best practices for future growth.