Jobs at New Era Technology

Provide onsite and remote IT support at a school campus: troubleshoot hardware, software, network and firewall issues; install, configure and upgrade PCs, servers and network infrastructure; monitor environments, maintain documentation, support projects, meet SLAs, and maintain strong end-user relationships and service standards.

Provide advanced remote and onsite technical support for client infrastructure, troubleshoot complex server, network, hardware and software issues, lead infrastructure projects and implementations, mentor junior engineers, support solution architecture and pre-sales activities, maintain system performance through monitoring and automation, and produce technical documentation.

Own and optimize the APAC customer acquisition funnel, run A/B and multivariate tests, align marketing with sales and ops, manage ABM and regional campaigns, analyze GA4/HubSpot/CRM data, optimize spend across paid and organic channels, and support local/regional events to drive pipeline and conversion.