Teams at New Relic

The Renewals Manager leads a team responsible for ensuring timely contract renewals, collaborating with sales and customer success teams, and monitoring key renewal metrics to improve customer retention.

The Technical Success Manager will drive customer adoption and value realization of New Relic's platform, ensuring customer satisfaction through onboarding, training, and ongoing support while managing relationships with technical stakeholders.

The Renewals Representative is responsible for managing the renewal lifecycle, driving account growth, collaborating with sales and customer success teams, and optimizing the customer journey to enhance retention and revenue.