The Manager of Customer Success will lead a team of Account Managers, focusing on customer satisfaction and relationship management across the APAC region. This includes overseeing performance, strategic account management, and driving customer growth by addressing needs and enhancing product adoption.

The Account Executive at NinjaOne focuses on managing sales cycles for small and mid-market accounts in the APAC region, engaging with prospects, conducting demos, and closing business. Responsibilities include territory planning, relationship development, and negotiating terms while achieving annual sales goals without direct prospecting.

As a Sales Development Representative, you will connect with clients to educate and qualify leads throughout the APAC region. Your role involves establishing connections, utilizing consultative phone skills, documenting activities in Salesforce, and demonstrating NinjaOne's IT management software to enhance customer relationships.

As a Sales Development Representative, you will research and connect with potential clients through cold calls and emails to qualify leads and schedule demos for Account Executives, while utilizing Salesforce for tracking and documenting activities.

As an Account Manager at NinjaOne, you will build and maintain customer relationships, engage proactively with accounts, communicate client needs, and utilize Salesforce for documenting opportunity activities while achieving sales targets.

As an SDR Manager, you will lead a team to drive pipeline growth, managing and coaching the Sales Development Representatives to generate demos for Account Executives. You will coordinate marketing efforts, report results, pursue lead generation avenues, and develop the skills of your team while maintaining a motivating environment.

The Localization Specialist will translate and localize marketing content into Japanese, ensuring accuracy in tone and meaning, while also creating original Japanese-language content. The role involves proofreading, researching terminology, and collaborating with internal stakeholders to meet localization goals for Japanese-speaking markets.

The Level 2 Support Engineer assists in resolving complex technical issues, supports Level 1 technicians, manages troubleshooting priorities, reproduces issues, and collaborates with various internal teams. This role also involves training partners and writing knowledge base articles, primarily focusing on the Japan region and requiring fluency in English and Japanese.

As a Sales Engineer, you will present and explain the technical aspects of NinjaOne's products, provide pre-sales technical support, troubleshoot Windows, and collaborate with internal teams to optimize customer solutions. Additionally, maintaining relationships with clients and assisting with product implementation will be critical to your role.

The Account Executive at NinjaOne is tasked with closing new business in the APAC region, managing sales cycles, and helping prospects evaluate the product. Responsibilities include territory planning, building a sales pipeline, conducting presentations and demos, negotiating terms, and using Salesforce for opportunity forecasts.