Teams at OKX

Manage paid media strategy and execution across Meta, Google and DSPs; run CRM and lifecycle campaigns (email, push, in-app); develop segmentation and VIP retention initiatives; build/manage campaigns on internal marketing platforms; coordinate events and cross-functional growth projects from strategy through reporting.

Lead cross-functional strategic initiatives for OKX Australia to improve customer experience, operational efficiency and commercial outcomes. Translate ambiguous problems into structured workstreams, perform quantitative and qualitative analysis, build dashboards and SOPs, and manage end-to-end program delivery across Product, Compliance, Legal, Risk and Global Operations.

Manage and grow a portfolio of high-net-worth, family office and smaller corporate VIP clients in Australia. Drive onboarding, retention and revenue through AUM strategy, partnerships, proactive account management, client relationship-building, and collaboration with leadership and operations to ensure excellent client experience.