Teams at OpenAI

Design, build, evaluate, and deploy AI systems for enterprise customers. Partner with customers and internal teams to translate business opportunities into architectures, prototypes, integrations, production systems, and scalable deployment patterns. Diagnose complex implementation issues and make decisions involving model behavior, reliability, observability, latency, cost, safety, security, privacy, and governance. Guide customers from prototypes to reliable production systems while creating reusable tooling, architectures, and technical guidance.

Manage enterprise accounts across Australia and New Zealand, driving pipeline generation, complex deal strategies, customer deployment, revenue growth, and forecasting. Partner with technical, research, solutions, marketing, and product teams to deliver AI programs. Build executive relationships, communicate technical concepts, analyze market intelligence, lead customer events, support hiring, and help develop scalable sales processes and company culture.

Leads post-sales enablement for OpenAI products, designing and delivering onboarding, workshops, executive briefings, trainings, and adoption programs. Partners with enterprise customers and internal teams to increase activation, sustained usage, and measurable business value. Develops reusable training assets, serves as a product subject matter expert, gathers customer feedback, and translates AI capabilities into practical business workflows and outcomes.