Teams at PICA Group

Manage an independent portfolio of strata and community schemes, advising committees on governance, legislation, budgets, levies, maintenance, capital works, and disputes. Lead meetings, oversee compliance and financial planning, maintain accurate records, and coordinate with branch support teams. The role requires strata management experience, strong stakeholder communication, financial capability, organizational discipline, and an eligible Class 2 Strata License or willingness to obtain one.

Supports strata managers by responding to client enquiries, preparing meeting notices, agendas and minutes, maintaining records, assisting with compliance and financial processes, coordinating repairs and contractors, and managing workloads against statutory deadlines. The role provides client service, administrative support, and operational coordination while offering training and a hybrid work arrangement.

Serve as the first point of contact for visitors, owners, clients, and callers. Maintain reception areas, manage mail and deliveries, scan and file documents, update ownership and contact records, prepare correspondence and information packs, and support strata managers with administrative tasks. Apply privacy and data-handling procedures accurately while delivering professional customer service and learning strata systems and terminology.