Jobs at Qantas

Manage warehouse inventory and daily operations for aircraft parts, including receiving, packing, and preparing parts for delivery. Operate forklifts, use RF handheld scanners and warehouse management systems, maintain stock control, meet KPIs, and follow safety and security procedures.

Lead financial planning, analysis, reporting and governance for the Sales & Customer portfolio. Aggregate and review business unit results, deliver insights and commentary, build and evaluate budgets, forecasts and financial models, ensure P&L and balance sheet compliance, collaborate with stakeholders, and lead and mentor a small finance team to support decision-making.

Provide HR and wellbeing support for Jetstar pilots: advise leaders on attendance, fitness for work, investigations and grievances; analyse workforce data; design wellbeing and performance initiatives; partner with stakeholders to resolve workforce issues and support continuous improvement across the pilot network.

Lead end-to-end experience design for booking and post-booking journeys; manage and mentor designers; define design systems and accessibility standards; embed evidence-led practices (prototyping, usability testing, A/B experimentation, AI-assisted workflows) to drive conversion, self-service and measurable customer and business outcomes.

Lead development and improvement of the Group Business Resilience Management System. Drive resilience strategy, governance, contingency planning, assurance, supplier oversight, technology enablement, exercises and continuous improvement to strengthen preparedness, response and recovery across the organisation. Partner with operational leaders, regulators and stakeholders to embed resilience capabilities and report at executive level.

Manage financial planning, forecasting, analysis and reporting for the Engineering Business Unit. Produce monthly management reports, support budgets and statutory reporting, maintain financial controls, and collaborate with stakeholders to deliver insight and continuous improvement.

Provide continuing airworthiness support for cabin avionics across Qantas fleets. Manage maintenance programs, reliability initiatives, and modifications; coordinate with stakeholders; ensure regulatory compliance (CASR Part 21/42) and optimize fleet safety, performance and cost.

Deliver sales forecasting, modelling, budgeting and performance reporting to support sales teams. Develop and manage forecasting framework, automate commercial insights, track initiatives, and provide variance analysis to optimise revenue.

Lead maturation and implementation of the Group sanctions compliance program; provide specialist advice on complex multi‑jurisdictional sanctions; oversee high‑risk sanctions assessments and enhanced due diligence; apply expertise across anti‑bribery, conflicts of interest and modern slavery; build capability through training and guidance; advise senior leaders and prepare Board‑level reporting.

Lead design, maturity and operation of the Group Third-Party Risk Management framework covering anti-bribery/corruption, sanctions and modern slavery. Oversee risk-based due diligence, provide specialist advice to senior stakeholders, deliver reporting and uplift controls, and manage a small team. Partner with Legal, Procurement, Sustainability and Finance to embed third-party risk into transactions and supplier lifecycles and drive continuous improvement.

Support People Digital product strategy and maintain HR systems (Workday, Zendesk, SmartRecruiters, Whispr). Provide Tier 2 operational support, triage tickets to Tier 3, gather and document business requirements, perform end-to-end and regression testing with defect logging, and collaborate with stakeholders to measure and improve digital processes and employee experience.

Develop, implement and monitor long-term strategic resource plans for airports and freight. Lead workforce planning team to produce seasonal and monthly rosters, maintain planning rules, build master rosters to -28 days, drive roster efficiency, stakeholder engagement, change management and continuous improvement, and use rostering systems and advanced Excel/VBA to design specialised software solutions.

Lead strategic and commercial initiatives across Global Sales & Distribution, oversee corporate and agency dealing frameworks, partner with senior stakeholders, and manage a team to drive revenue, cost efficiencies, and long-term commercial value through governance, planning, and cross-functional collaboration.

Lead month-end close, build annual budgets, refresh monthly forecasts and deliver FP&A reporting and analysis for the Qantas Airlines segment. Consolidate inputs from business units, produce actionable commentary for senior stakeholders, and partner with finance and operations teams.

Four-year apprenticeship rotating through avionics, mechanical, or structures trades. Combine classroom training with on-the-job practical experience maintaining, inspecting, diagnosing, modifying and repairing aircraft systems and composite/metal structures under supervision.

Four-year Mechanical Apprentice program maintaining and diagnosing airframe, engine and mechanical aircraft systems. Combines classroom RTO training, in-house courses and on-the-job rotations, developing hands-on aircraft maintenance skills within QantasLink's engineering teams.

Implement and maintain short- and medium-term resource plans, publish fortnightly rosters, manage leave entitlements, analyze data to identify trends and commercial improvements, support Day of Operations rostering implementation, and provide workforce planning guidance to stakeholders.

Drive long-term workforce planning for Qantas Airports and Freight by partnering with operational leaders to develop resource strategies, labour forecasts and optimisation initiatives. Provide data-driven insights, scenario modelling, stakeholder engagement and implement workforce transformation and efficiency improvements to balance demand, service and labour costs.

As a Senior People Manager, you will serve as a strategic HR partner, lead people strategies, drive transformation, and coach People Business Partners across corporate business units.

Own and deliver Qantas' Conversational and Agent Assist AI capabilities across web, mobile and IVR. Lead technical product ownership of chatbot, messaging, LiveChat and agent-assist platforms, manage vendor and cross-functional delivery, define enterprise integrations and data governance, and partner with Digital Product Owners to implement scalable, compliant AI solutions that improve customer and contact-centre outcomes.